January 2019 – Extension Foundation

eXtension funded CRM Fellow to host webinar on Customer Relationship Management

The What & Why of Extension Customer Relationship Management Webinar

Webinar Date/Time: February 13th, 2019; 3:30 – 4:30 PM EDT

Click Here to Register

Brought to You By the Impact Collaborative’s Engage & Empower Online

Generated by the eXtension Foundation, Engage & Empower Online is an online co-learning community connecting local andregional Impact Collaborative projects across the U.S. for collective impact. Through public and private cross-sector partnerships with the Cooperative Extension System’s (CES) eXtension Foundation,Engage & Empower Online is a new resource designed to collectively drive innovation and action forward toward real and meaningful impacts.

Webinar Description:

The success of Extension is built on the relationships we have with our clientele, volunteers, stakeholders, and partners. These relationships are developed by multiple staff, over time, and are often not clear to other staff and decision-makers.

Customer relationship management (CRM) systems are a tool widely used by companies to track their interactions with customers and partners. CRM is also being used by Extension systems to keep track of their interactions with people, though the preferred term for the “C” in CRM may be clientele or contact.

Join us to discover what CRM is and why Extension systems are implementing or considering it. The webinar will provide an overview of what CRM is, what features are most relevant to Extension, and how using it can help Extension systems maintain their clientele relationships.

A panel of Extension professionals will share their stories and answer questions from participants:

Paula Hudson, Computer Programmer / Analyst, University of Missouri
Greg Lindberg, Extension IT Specialist, Purdue Extension
Lucas Turpin, Director of Information Technologies, Oregon State University | Division of Outreach and Engagement & College of Agricultural Sciences

The webinar will be facilitated by eXtension’s Customer Relationship Management Fellow, Stephen Judd.

Stephen Judd is serving as a funded eXtension Fellow this year to investigate and report on CRM applications in Cooperative Extension.

Stephen is the Manager of Information Technology and Distance Education for the University of New Hampshire Cooperative Extension (UNHCE). Stephen has worked for UNHCE since 1997, joining as an Extension Educator in Agricultural Resources after completing his PhD in Animal and Nutritional Sciences at UNH. Prior to that, he served over five years in the United States Army as an infantryman and infantry officer.

Stephen transitioned to information technology in 1999 and focuses on web application development, user support, and the integration of technology with educational outreach and professional development.

Click Here to Register

January 28, 2019/by Aaron Weibe

eXtension’s Impact Collaborative Offers 2nd National Innovation Facilitator Training of 2019 in March

News, Newsroom

BECOME AN IMPACT COLLABORATIVE INNOVATION FACILITATOR

March 12 – 14, 2019
Registration Deadline: February 18th, 2019
Atlanta, GA

Due to popular demand, we have decided to host another national Impact Collaborative Innovation Facilitator training to ensure all members have an opportunity to send an individual to be trained. Our January session included 41 new Innovation Facilitators representing 28 institutions from all five Cooperative Extension regions. This second training opportunity is primarily for institutions that did not send an individual to be trained at our January 2019 session.

If your institution sent a member in January, but you’d like to attend, please contact Ashley Griffin at agriffin@eXtension.org to check availability.

About the Training

To help our member institutions generate a more visible, measurable, local impact – we provide training and development in the Impact Collaborative Innovation Skill-Building process to Extension professionals so they can take these skills back to their institutions and help their local project and program teams find more innovative ways to move institutional goals forward. With the help of our Innovation Facilitators, we can continue to help bring new innovation to the Cooperative Extension System. This is a membership benefit included with every member institutions’ investment in eXtension.

This three-day training is designed to teach the Impact Collaborative Innovation Skill-Building process and provide the skills necessary to facilitate this process in your own state and be equipped to serve as an invited facilitator of an Impact Collaborative State Event and at our national Summit.

Each institution’s Director or Administrator may select one member to be a Designated Free Trainee. Additional trainees are welcome to attend, but registration, travel, and lodging costs are at the responsibility of the institution.

We recommend that Directors and Administrators select Facilitators such as a program leader, or someone who works closely with their leadership team, who possesses strong confidence in their facilitation skills, and can be effective in working alongside their leadership team and other program leaders to catalyze innovation throughout their organization. At eXtension, embracing diversity is one of our core values; we encourage participation from individuals that share that same value.

eXtension will provide:

Three day training
Meals and breaks
For Designated Member Free Trainee:
- Full reimbursement of hotel room nights cost
- Full reimbursement of airfare or mileage to the event
- Cover Per Diem meals not provided at the event

Registration for this training is now open and the dates are March 12th-14th, 2019 in Atlanta, Georgia.

HOW DO I BECOME A FACILITATOR?

You will need to reach out to your Director or Administrator for approval on becoming a Facilitator with the Impact Collaborative. If you are selected as a Designated Member trainee, your Director/Administrator will have a promo code to get you the free registration on our registration site. If you are registering as an additional trainee, please complete the registration without the promo code.

More information about the training can be found at the registration site.

The deadline for registration is February 18th, 2019.

Registration Link:
https://register.eventmobi.com/icmar2019

Join the Impact Collaborative team and help Extension professionals across the nation find more innovative ways to meet their institutional goals and generate a greater local impact.

January 25, 2019/by Aaron Weibe

41 Cooperative Extension professionals join the Impact Collaborative as Innovation Facilitators to advance program impact

News, Newsroom

For Immediate Release
Contact: Aaron Weibe, aaronweibe@eXtension.org

Atlanta, GA. 41 Cooperative Extension professionals representing 28 institutions attended eXtension’s Impact Collaborative Innovation Facilitator Training in Atlanta, GA, and completed initial learning and application of the Impact Collaborative methodology. Their skills help them lead innovation skill-building experiences at state or institutional events and at the national Impact Collaborative Summits. They join 50 other Impact Collaborative Innovation Facilitators across the Cooperative Extension System.

Directors & Administrators appoint individuals across Extension to be trained in the Impact Collaborative innovation skill-building methodology to work alongside their leadership teams to help bring more innovation to their projects and programs for increased impact. Upon completion of the training, eXtension will work directly with its trained Facilitators and institutional leadership teams to design a local event that helps project and program teams find innovative ways to advance local impact.

Innovation Facilitators also participate in the national Impact Collaborative Summits to incubate project and program teams across the nation. At these Summits, eXtension brings unique opportunities to create impactful results at the local level by increasing Cooperative Extension’s organizational readiness and capacity for innovation and change. The Impact Collaborative Summits connect Cooperative Extension professionals with skills, tools, resources and partners that can expand and deepen their impact in a continuing partnership with the Impact Collaborative.

To learn more about eXtension and the Impact Collaborative, please visit eXtension.org.

Please find a complete listing of the newest Innovation Facilitators below, listed by institution.

Alcorn State University

Gerald Jones

Colorado State University

Mark Platten

Cornell University

Danielle Hautaniemi
Karin bump

Delaware State University

Talaysha Lingham

Florida A&M University

Edwin Duke

Mississippi State University

Elizabeth Gregory North

Montana State University

Ashley Kent

North Carolina A&T State University

Eugenia Gwynn
Kittrane Sanders
Shannon Wiley

North Dakota State University Extension Service

Stacy Wang

Oregon State University

Jennifer Oppenlander

Purdue University

Sam McCollum
Ryan Wynkoop

Rutgers University

Jan Zientek
Michele Bakacs
Sara Elnakib
Matthew Newman

The University of Georgia

Kristi Farner
Rochelle Sapp

University of Alaska Fairbanks

Alda Norris

University of California

Jennifer Caron-Sale

University of Delaware

Jennifer Volk

University of Florida (Sea Grant)

Joy Hazell

University of Hawaii at Manoa

Monica Esquivel

University of Idaho

Nancy Shelstad
Donna Schwarting

University of Maine Cooperative Extension

Francine Sulinkski

University of Maryland Eastern Shore

Maifan Silitonga
Suzanne Street

University of Nebraska-Lincoln

Kurt Mantonya
John Porter
Dave Varner
Jean Fischer

University of Nevada, Reno

Lisa K. Taylor

University of Vermont Extension

Amy Davidson
Alison Nihart

University of Wyoming

Hannah Swanbom

Utah State University

Craig Dart

University of Illinois

Elizabeth Welbes

January 18, 2019/by Aaron Weibe

eXtension funded CRM Fellow to host webinar on Customer Relationship Management

Click Here to Register

Click Here to Register

eXtension’s Impact Collaborative Offers 2nd National Innovation Facilitator Training of 2019 in March

41 Cooperative Extension professionals join the Impact Collaborative as Innovation Facilitators to advance program impact

Alcorn State University

Colorado State University

Cornell University

Delaware State University

Florida A&M University

Mississippi State University

Montana State University

North Carolina A&T State University

North Dakota State University Extension Service

Oregon State University

Purdue University

Rutgers University

The University of Georgia

University of Alaska Fairbanks

University of California

University of Delaware

University of Florida (Sea Grant)

University of Hawaii at Manoa

University of Idaho

University of Maine Cooperative Extension

University of Maryland Eastern Shore

University of Nebraska-Lincoln

University of Nevada, Reno

University of Vermont Extension

University of Wyoming

Utah State University

University of Illinois

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